Care Guide

Types of Materials & Finish
Veneer: Top layer of timber adhered to a stable platform, colour, and pattern repeat being quite uniformed, certain ranges will experience natural veneer movement causing loss of adhesion and crazing of finish.

Solids: Multiple timber sections manufactured to create a finite piece of furniture enhanced by variances in colour, texture and grain pattern on each timber section. Due to the natural breath ability of solid timbers cracking and movement is more common creating a unique appeal.

Granite: Granite tends to be the hardest and most regular stone that is used in manufacturing. The colour and surface are most consistent, although natural intrusions are always possible.

Oiled & Waxed: Furniture treated with a fine coating of oil or wax offering a light protection, re-application of finish must be applied on a regular basis to maintain the light protection and aesthetic look.

Lacquered: Sealed finish using lacquer coatings offering a more resilient finish to scratches, heat and moisture, should the finish be damaged in any way a professional repair is required.

Painted: Substrate coated in a pigment based finish offering a good degree of uniformity and protection.

Tips to Prolong the Life of your Furniture

  • Do not place furniture near heat sources or air conditioning unit; changes in humidity and especially steam.
  • Avoid rooms that may cause extreme temperature change such as conservatories, as this may cause excessive timber movement and cracking.
  • Always leave a gap behind wardrobes and wall units to allow air to circulate.
  • Protect furniture from strong or prolonged sunlight.
  • Avoid marking furniture with sharp objects, for example when using a ballpoint pen.
  • Carefully lift your furniture, never drag or push it.
  • Do not rock backwards on dining chairs.
  • Always follow fitting instructions for wall-fixing, glass surfaces and shelves.
  • Uneven floors could give the impression that doors of wall units and wardrobes are out of alignment, so be aware of this and compensate if necessary by adjusting the hinges or packing a corner to level the item.
  • Do not place hot dishes, cups or plates onto any cabinet or table top - use insulated mats as protection.
  • Don’t overstrain drop flap stays and hinges or place heavy items onto glass shelves.
  • Take care not to drag crockery across the wood surface or to put heavy items on the surface without protection.
  • Assume that all wooden furniture will not resist water, chemicals or heat.
  • Natural wax finishes are porous and stain easily.
  • Scratches
  • With wood products the best way to deal with scratches is to employ the services of a professional polisher. Please ask for details.

Wood Products
Wood is a naturally occurring product; part of its beauty is that no two pieces can be the same. The depth, shade of colours and grain pattern vary from item to item.

Regular and easy-care maintenance:

  • Gently dust your furniture and polish with a soft, lint-free buffing cloth.
  • The colour of real wood matures with exposure to light, so it is important to move ornaments regularly and expose table leaves to avoid noticeable colour differences occurring.
  • Never use silicon or wax polishes that leave residue on surfaces.
  • Only use good quality wax-free proprietary furniture polishes, where recommended by the manufacturer.
  • Dining chair upholstery can be lightly vacuumed or gently brushed to remove dust.
  • Blot up any spills immediately.
  • Do not try to wash or rub spills and do not use detergents.
  • Finger marks can be removed with a clean, slightly damp cloth.
  • Protect wood surfaces with felt under-cloths and place mats.